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OUR SERVICES

Exercise and support the functions of the Trustees
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Our professional services provide management support for community schemes in South Africa. For more information on our services please see below, or contact us to discuss your needs.

BASIC CONTRACTED SERVICES

Exercise and support the functions of the Trustees in respect of the management and administration of the Scheme in terms of the requirements of the Sectional Title Act and other Statutory requirements.

LEVY ADMINISTRATION AND BASIC MANAGEMENT

1. Keep full, up-to-date administration records.
2. Collect levy contributions promptly.
3. Check invoices, statements and accounts, and process payments.
4. Pay building insurance, municipal accounts and management fees.
5. Manage the levy and other bank accounts.
6. Maintain accurate accounting books and records.
7. Submit statutory returns/payments and provide cash-flow reports and interim financial statements.
8. Help prepare budgets and income/expenditure estimates.
9. Arrange the annual audit.
10. Process employee payroll.
11. Obtain quotes for repairs/maintenance to common property when requested.
12. Advise on Sectional Title Management Rules and Conduct Rules.
13. Facilitate owners’ enquiries and complaints.
14. Prepare and convene (on Trustees’ instruction) the Annual General Meeting (AGM).
15. Provide secretarial support for Trustee meetings and the AGM.
16. Coordinate legal services (attorneys and others) as needed.

INSURANCE AND REPAIR SERVICES

1. Obtain valuations of the communal property for insurance purposes.
2. Arrange for adequate insurances as may be required by the Act and Management Rules.
3. Conduct all insurance claims on communal property in respect of such policies.
4. Attend to repairs on the communal property for insurance.

WATER & ELECTRICITY ADMINISTRATION (CONVENTIONAL)

(At a minimal extra cost)
1. Monthly Meter readings.
2. Prepare and distribute electricity statements /invoices.
3. Obtain deposits from each consumer.
4. Administer the bank account.
5. Collection of arrears from consumers.
6. Terminate services to defaulters.
7. Validating and Payment of the City Council account.
8. Liaise with City Council re electrical supply.

PRE-PAID ELECTRICITY 

(No cost to the Body Corporate)
1. Provide conventional or prepaid metering equipment to users in a scheme or estate.
2. Provide and maintain equipment and software to support the supply of Pre-Paid electricity.

WECONNECTU PROFESSIONAL COMMUNITY SCHEME MANAGEMENT SYSTEM

We utilise the WeconnectU Community Scheme Management Online Ecosystem for the administration of all relevant Bodies Corporate (BC) and Homeowners Association (HOA) documentation and information management. The WeconnectU platform provides a secure and efficient online environment for members (homeowners) of housing schemes to view and manage their associated community scheme accounts.
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VALUE ADD-ONS

Additional specialised support services assisting trustees with complex scheme management needs.

MANAGEMENT POLICY DEVELOPMENT

Free Proforma Documents (Further Consultation Per Special Agreement)
1. Provide a Proforma Management Policy framework.
2. Advise on choice of management Model.
3. Consult on or supervise the structuring of a Management Policy specific to client needs.
4. Verify Policy against other legal constraints. Do final write up of Management Policy.
5. Oversee and control the execution of instructions.

FINANCIAL POLICY DEVELOPMENT

Free Proforma Documents (Further Consultation Per Special Agreement)
1. Provide a Proforma Financial Policy framework.
2. Consult on or supervise the structuring of a Financial Policy specific to the client.
3. Verify Policy against other legal constraints. Do final write up of Financial Policy.
4. Formulate and describe specific instructions to administrators in terms of Financial Policy.
5. Oversee and control the execution of instructions.

MAINTENANCE POLICY DEVELOPMENT

Free Proforma Documents (Further Consultation Per Special Agreement)
1. Provide a proforma Maintenance Policy framework.
2. Consult on or supervise the structuring of a Maintenance Policy specific to the client.
3. Verify Policy against other engineering, guarantee or legal constraints.
4. Do or supervise final write up of Maintenance Policy.
5. Formulate and describe specific instructions in terms of Maintenance Policy.
6. Oversee and control the execution of instructions

10 YEAR BUDGET AND MAINTENANCE PLAN

1. Our team assists with developing 10 year maintenance, pepair and replacement plans for hou.
2. Establishing operational, planned maintenance and contingency budget with 7-year simulations.

MAINTENANCE PLANNING

1. Consult on or supervise structuring of maintenance elements into maintenance tasks.
2. Organise maintenance tasks in a timeline Maintenance plan.
3. Add cost elements to maintenance tasks.
4. Re-iterate Maintenance Plan against Financial Policy, Maintenance Policy and budget.

MAINTENANCE MANAGEMENT (Special Agreement)

Provide management, supervisory and executive services regarding the application of the scheme's maintenance policy and plan.

CONFIGURATION LIFE CYCLE INFORMATION POOL (Special Agreement)

1. Consult on Configuration Structures guidelines as per Maintenance Policy.
2. Consult on or draw up Configuration Plan framework.
3. Draw up, supervise or assist with compiling Configuration Structures.
4. Formulate and describe specific maintenance instructions in terms of Configuration.
5. Monitor Property configuration and maintain Configuration Information.
6. Consult on or supervise consolidation of Configuration information into maintenance elements and plans.

CARETAKING SERVICES (Special Agreement)

1. If applicable, caretaking services run in conjunction with, and are subject to, the maintenance policy and plans.
2. Provide supervisory, inspection and handyman repair services.

OTHER SERVICES

Supplementary property and administrative services supporting efficient community scheme operations.

LEGAL SERVICES AND CONSULTING

Facilitate legal consulting services to help with Compilation and registration of Management Rules, Conduct Rules, Association’s Constitutions and Statutes, Title deed searches and advice on Exclusive Use Areas and registration.

RENTAL ADMINISTRATION

(Per Agreement With Individual Owners)
Computerised administration of owner’s, units’ and tenant details and all repairs and maintenance records with total transparent web site reporting in conjunction with the Body Corporate’s maintenance plans.

PAYROLL AND LABOUR RELATIONS SERVICES

1. All aspects of payroll administration and Statutory compliance.
2. Employment contracts and Codes of Conduct.
3. Disciplinary Procedures and hearings.
4. Written warnings.
5. Retrenchment processes
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WeconnectU - EFFICIENT MANAGEMENT PLATFORM

Kibo uses WeConnectU to enable Trustees to:
Instant Financial Transparency
Trustees have access to semi real-time dashboards and on-demand financial reports (actual vs budget, trial balance, levy roll, bank balances) to ensure transparent reporting on community finances, as and when required.

Secure Trustee & Owner Portals
Kibo shares documents, reports and maintenance updates securely online so trustees can access meeting minutes, conduct rules, invoices and statements anytime (increasing administration efficiency).

Simplified AGMs and Trustee Meetings 
MeetingSpace handles notices, agendas, quorum/proxy management, online/hybrid meetings, voting polls and minutes, allowing Kibo Property Services to assist our clients in running compliant, efficient meeting events.

Faster Levy Recovery and Supplier Payments 
Automated arrears workflows, debt collection service integration and debit order batching help assist Kibo Property Services to reduce arrears payments and streamline levy collections.

Simple Payments & Reconciliation 
Supplier invoices are captured and stored online, trustees can authorise payments electronically or via the App, and bulk bank statement uploads / cashbook reconciliations speed up month-end reconciliations while simplifying audit processes.
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Property Management Specialists
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Building 6, Lower Ground Left, Manhattan Office Park, 16 Pieter Street, Centurion, South Africa, 0156
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